Privacy Policy
Unity Windows & Doors (“Company,” “we,” “us,” or “our”) operates impactwindowinstallation.com and provides impact window, impact door, garage door, and related installation services in South Florida. We are committed to respecting your privacy and protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, request a quote or consultation, submit a form, communicate with us, or interact with our advertising.
1Information We Collect
Depending on how you interact with our website and services, we may collect:
- Contact information: name, email address, telephone number, and mailing or project address.
- Project information: property details, window and door measurements, photos, service preferences, and details you share when requesting an estimate, inspection, or installation.
- Transaction information: quotes, contracts, invoices, and payment records. Card or financing details are processed directly by authorized third-party payment or financing providers.
- Technical information: IP address, browser type, device information, operating system, referring URLs, and website usage data.
- Marketing information: advertising interactions, campaign attribution, communication preferences, and consent records.
- Cookies and tracking information: data collected through analytics tools, advertising pixels, cookies, and similar technologies.
We may obtain information directly from you, automatically through our website, or from service providers and other sources where legally permitted.
2How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and prepare quotes, estimates, and proposals.
- Schedule consultations, measurements, inspections, and installations.
- Obtain permits and coordinate with manufacturers, suppliers, and inspectors as needed for your project.
- Process payments, financing applications, and warranty registrations.
- Provide customer support and service-related communications.
- Send marketing emails or text messages when you have authorized them or as otherwise permitted by law.
- Improve our website, services, and advertising performance.
- Prevent fraud, maintain security, and comply with legal obligations.
3SMS and Text Message Communications
If you expressly opt in to receive text messages from Unity Windows & Doors, we may send messages about appointment reminders, project updates, and/or promotional offers. Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe or HELP for assistance. You may also contact us at info@uwimpact.com.
Information may be shared with service providers only as necessary to operate our messaging services, subject to appropriate safeguards. For more details, see our Terms & Conditions.
4Email Marketing
If you subscribe to our emails, we may send newsletters, promotions, product information, and service updates. You can unsubscribe at any time using the link in our messages or by contacting us. We may continue to send necessary transactional or project-related emails where legally permitted.
6Google and Meta Advertising
We may use Google Ads and Meta (Facebook and Instagram) advertising tools to promote our services, measure conversions, and support remarketing where permitted. Google, Meta, and their partners may use cookies or similar technologies to show ads based on your interactions with our website.
You can manage Google ad preferences at myadcenter.google.com and Meta ad preferences in your Facebook or Instagram account settings. We use customer information for advertising audiences or similar features only where permitted by law, platform policies, and consent requirements.
7Service Providers and Information Sharing
We may share information with:
- Service providers that support our business, such as CRM, scheduling, email, SMS, hosting, and payment or financing providers.
- Manufacturers, suppliers, and installation partners as needed to complete your project or process a warranty.
- Permitting offices, inspectors, and government authorities when required for your project or by law.
- Analytics and advertising partners as described in this policy.
- Parties involved in a merger, acquisition, or transfer of our business.
We require service providers to protect personal information and to use it only for authorized purposes. Certain disclosures involving advertising technologies may be considered a “sale” or “sharing” of personal information under some privacy laws, even if no money is exchanged; where required, we provide appropriate notices and opt-out options. SMS opt-in data and consent records are never shared with third parties for their own marketing.
8Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or loss. No electronic system can guarantee absolute security.
We keep personal information for as long as reasonably necessary to provide services, honor warranties, maintain business and permit records, meet legal obligations, and resolve disputes. Retention periods depend on the type of information and applicable legal requirements.
9Your Privacy Rights
Depending on where you live and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Opt out of targeted advertising, sales, or sharing of personal information.
- Withdraw consent where applicable.
To make a request, email info@uwimpact.com or call (786) 925-7086. We may need to verify your identity before completing certain requests. Where legally required, we honor recognized opt-out preference signals.
10Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take appropriate steps to delete it.
11Third-Party Websites
Our website may link to manufacturer, financing, review, or social media websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
12Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal obligations. Updates will be posted on this page with a revised effective date, and additional notice will be provided where required.
13Contact Us
For questions about this Privacy Policy or your personal information, contact:
Unity Windows & Doors
Website: impactwindowinstallation.com
Email: info@uwimpact.com
Phone: (786) 925-7086
Address: 1601 NW 82nd Ave, Doral, FL 33126